Thursday, October 31, 2019

19A Napkin2

1.) I'm a very quick and skilled learner and I love to fix problems. My experiences in working in the customer service industry have taught me how to not stress out when things get busy and to manage my time wisely. Taking things as they come and prioritizing your duties is the best way to handle stress in the restaurant industry.
Being a quick learner, problem solver, and having the ability to not stress is vital to managing and running a restaurant. New problems arrive on a daily basis in restaurants and it's important to be able to solve them efficiently as they come. Being a quick learner will also come in handy because as a manager, you need to know the ins and outs of everything in the restaurant so the quicker I can learn the various process, the better and quicker I can train my employees.

2.) I'm offering my customers healthy fast food at a cheap price. It will be as healthy, if not healthier than if they were to cook at home. I differ from Chipotle and Bolay in that my restaurant will have a drive through and a wider variety of foods to choose from at a cheaper price.

3.) Most of my customers will consist of college students and full time workers in Gainesville who want to improve their diets. The main factors these groups have in common is that they want to improve/maintain their healthful nutrition and they don't have a lot of time in their busy schedules. They range in the ages from early 20's to mid 30's and probably don't have a whole lot of time to cook/go out and eat. The drive through aspect will cater to this need and I will also sell other products such as water bottles and reusable straws with our logo on it in order to advertise and increase revenues.

4.)As I previously said, my target market wants to improve what they put into their bodies without breaking the bank. They also want it in a timely manner which is why having a drive through window is so crucial to this business model. Providing them with healthy food at the same speed at a McDonald's rate is sufficient reason for consumers to spend their money in my establishment.

5.) My current competitors are Chipotle, Bolay, and Vale and they have two things in common: they’re expensive and they don’t offer a drive-thru service. My restaurant will be the cheapest, healthiest, and most efficient fast food restaurant in Gainesville. None of my competitors offer a drive through which I think is a key component to speedy service.

I see these elements to all fit together very well. They are like pieces of a puzzle that will create a successful restaurant when put together. I think my skills mixed with the want for healthy food and the need for speed will create a successful business for the residents of Gainesville.

A lot of my prior feedback was focused on the fact that my drive through sets me aside from my competitors so I really capitalized on that aspect in this assignment. I also focused on how my three main skills that will assist me in having a successful business rather than also discussing parts of my past that don't contribute to the business as much.

5 comments:

  1. Hey Kristen,

    As I said before, I love your business idea- I would be one of your customers. My favorite part of your post is when you talk about yourself. I think it is easy to look over customer service, I certainly handled companies who do not value customer service. However, it is so important! I am sure your customer service skills will come in handy for anything your consumers come to you with. While your current competitors are Chipotle, Bolay, and Vale, I think you are still offering something different. Like you said, they are expensive- I have spent $13 easy at Vale before. Great job!

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  2. Hey Kristen! Great job at expanding on what you intend to do with your business/service. I have actually worked for Chick-Fil-A for about three years and at times I would crave something more healthy. Your idea is phenomenal, especially when it comes to having a drive thru. After working in the food industry I realized that leaders in the industry need to possess the qualities you have. Being a quick learner and learning how to control anger/stress is a big key factor in maintaining success. I hope you take off with this idea like a rocket and start this great idea.

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  3. Hey Kristen,
    I'd actually be a regular costumer if your idea works, as I said before, I grew tired of other "healthy" food restaurants. I can see how what you are offering and how you describe yourself go hand-in-hand, as a new business you may encounter some problems, but with your quick thinking and adaptive capabilities, you might accomplish something big here.

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  4. Hi Kristen,
    I like your idea! You described yourself as a person that likes to fix problems. It seems that you have kept your word through the entrepreneurial process. Finding a solution to your problem is not an easy task. Having competencies like Chipotle or Bolay can be a real struggle. However, you found a way to stay ahead of your competition by offering cheap meals and having good customer service. Keep up the good work. Thank you for sharing!

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  5. Kristen,
    I really love your mix of healthy foods at a fast food service type. I would definitely be a customer if an idea like this actually worked out. I love eating healthy and going to the gym, but my schedule is so busy that I barely have time to actually make a well prepared and healthy foods. Having a place to actually go get nutritious and healthy foods on the go. With the competition you would be going into, I can see you having some troubles getting started, but overall you would benefit in the long run because this is a business a lot of people need.

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